Using a series of anecdotes and insights, Ashley took the audience of dentists and practice managers through the five key aspects of why patients reject a dentist’s treatment recommendation, emphasising the importance of effective communication with patients. Ashley highlighted how patient education software such as Software of Excellence’s new interactive software – guru, can help dentists to overcome some of the barriers to treatment uptake.
Business development manager for guru, Matt McColley gave a series of visual demonstrations that showed the ease of use of the software and its impact in improving communication, at the chairside and in reception areas, where a guru playlist can be created to give general practice information and promote individual treatments and offers.
To access the webinar visit www.soeidental.com/europe/guru.php