Satisfaction survey

06 January 2014
Volume 29 · Issue 10

A UK dental plan provider is delighted to reveal the results of their annual Customer Satisfaction Survey. 

Carried out last autumn, the findings are extremely positive and show that yet again, 100 per cent of practices switching from other providers are happy they took the decision to transfer to DPAS.

DPAS takes pride in the personal care and attention given to their clients, which they believe sets them apart from competitors. This ethos is reflected in the survey results, which show high levels of satisfaction with dedicated customer service advisors and local practice consultants. Respondents gave these groups scores in excess of nine out of 10 across the board, demonstrating their effectiveness and the quality of the with their customers.

The team is delighted with the comments received from practices  “Keep doing what you are doing and keep up the excellent service that you provide.”