A comprehensive Service and Support Plan from The Dental Imaging Company gives peace of mind, helping to avoid expensive and disruptive downtime.
Richard S Kahan of The Academy of Advanced Endodontics, London,explains why he has a package in place for his Morita 3Dcone beam CT scanner, “The machine is mission critical to my practice and it is vital that I have the back up provided by the plan.”
Any employer who has control of equipment used in connection with medical exposure to ionising radiation has a legal responsibility for ensuring it is properly maintained. The Health and Safety Executive Guidance Note PM77 advises that, “Equipment used in connection with medical exposure should be under some form of maintenance/service contract.”
From £18.50 plus VAT a month, the Service and Support Plan package includes a free annual service, and support for equipment and software. This enables practices to comply with clinical governance and their legal responsibility to ensure the safety of staff and patients.
Sara Elston describes how having the plan in place has enabled the Dentist@Redhouse practice in Redditch to be ready for routine inspections: “We are on top of things and already prepared. This enables us to dedicate more time to our primary role - providing a better service to our patients.”
Barry Lovell of Sawtry Dental in Cambridgeshire has a Service and Support Plan for his OPG and digital imaging equipment. He says, “We chose the plan to spread the cost of maintaining our equipment. It is cost-effective, helps us to budget and saves money in the long run.” The plan also provides a discount on consumables and new equipment, with loan equipment available to ensure the practice can continue to function.
The Dental Imaging Company is committed to completing repairs on one visit, with many spare parts held in stock in the UK. Michael Norton of Dental Implant Reconstructive Dentistry in Harley Street comments, “Their response has always been helpful. Any problems can normally be sorted out remotely online.” Barry Lovell adds, “Their expertise and knowledge is indispensable. The value that we gain from this service is far beyond what it costs. ”
The Dental Imaging Company is currently offering new customers a 50 per cent rebate for the first four months of annual Service and Support Plans. Cover is available for the full range of digital imaging equipment, such as intra-oral X-ray, intra-oral sensors, image plate systems, digital OPG/CEPH, cone beam CT, imaging work-stations and intra-oral cameras. Cover can be provided for most brands including: Carestream, Digora, Dürr Dental, Gendex, Kodak, Morita, Satelec, Sopro and Trophy. Michael Norton concludes, “The Plan provides me with peace of mind for all my digital imaging technology.”