Language and cultural barriers often leave refugees struggling to obtain the services they need, and dental care is no exception.
Working with the Welcome Project at the British Red Cross in Plymouth, a group of dental students have met with refugees in the city and identified the struggle they have trying to find dental care – with language being the biggest barrier.
In response, the students have developed multi-language support material to help refugees access dental care and look after their own teeth, and arranged visits to Plymouth University’s Dental Education Facilities – specially designed clinical environments where dental students treat NHS patients under supervision from qualified dental health professionals.
They are also working with language societies at the university with a view to developing translation and interpretation services.
Waleed Abdallah from the Welcome Project commented: “Our service users face a number of challenges when they come to a new country and a new city. Working with the dental students at Plymouth University is helping us to address one of those challenges in a meaningful and sustainable way – we are certainly getting good feedback from the people who have dealings with the students.”
The project is led by Professor Elizabeth Kay, foundation dean of the Peninsula Dental School at Plymouth University. She said: “Refugees are a group of people with complex needs, and we are delighted to have been able to work with them and the Welcome Project to improve oral health awareness and access to dental treatment. Dental student projects such as these are designed to not only increase our students’ experience of different groups in the community, but also to make a difference to oral health within those groups. Our thanks go to them and the Welcome Project at the British Red Cross for accommodating us for the first time.”
The project is part of the Plymouth University Peninsula Schools of Medicine and Dentistry’s Inter Professional Engagement programme which sees dental students undertake a number of projects in the community designed to raise oral health awareness and to improve access to dental care. The programme is delivered by the Community Engagement Team at the Peninsula Dental Social Enterprise.
The Red Cross supports refugees in a wide variety of ways, from offering emergency provisions to those facing severe hardship to giving orientation support and friendly advice to the most vulnerable.