Practice network

Integrated Dental Holdings (IDH), Europe’s largest dental corporate, has boosted its support for frontline clinical teams through changes to the structure of the business. It has increased the number of area managers, clinical directors and clinical support managers to offer more on-the-ground support to practices around the country.

Its practice network is now divided into seven regions, each with a clinical director and five to 10 clinical support managers. Each region now has five to sixarea managers (now called area development managers), each looking after a smaller number of practices. The moves have tripled the number of clinical support managers and more than doubled the number of area development managers in the business, strengthening the support for practices.

The changes came into effect this summer, at the same time as the head office was renamed the support centre to better reflect its purpose of supporting the group’s 600+ practices across the UK.