How it works

In last month’s issue, I introduced a new service provided by Software of Excellence called THRIVE. The service is aimed at improving the management of practices by helping them get the most out of the data they have at their disposal (in the EXACT practice management software). In this article I will describe exactly how the service works, and the stages of the process a practice will go through on their THRIVE journey.

The service is offered by Software of Excellence, but it is Henry Schein Minerva consultants that are the expert analysts involved. The first thing they will do is analyse the data stored on the practice’s management system (the service is currently only available for practices with the EXACT system from Software of Excellence). When looking at the data the THRIVE team will be searching for Key Performance Indicators, which tell them where the practice strength lies, and where improvements can be made. There are 10 KPIs: