This year celebrating its 25th anniversary, Ultrawave has restructured its service and after sales operations to establish a dedicated new after sales department, manned by a team of four specialist engineers.
Heading up the new department is David Musto, who was previously service co-ordinator for the company and now moves up to after sales manager.
David Musto joined Ultrawave in 2004 and has 20 years’ experience in the manufacturing and engineering environment. He has been involved in customer service, training provision and after sales across all industries supplied by the Cardiff based company.
Chris Czyrko, sales and marketing manager of Ultrawave said: “We are experiencing a healthy growth in demand for our products across all industries we supply, hence the need to further improve our after sales back-up.
David has extensive experience of looking after our customers’ needs for the past five years and will be playing a vital role in managing our new after sales department.”
David Musto said: “I am excited to be given the opportunity to further improve the service we offer our customers and look forward to initiating further developments.”
Ultrawave customers include medical device manufacturers, pharmaceutical manufacturers, automotive, aerospace, oil & gas, electronic components, hospitals and dental practices, engineering companies, aircraft maintenance operators, Formula 1 racing teams, the Ministry of Defence, food manufacturers and many more.