A two letter word
Roger Matthews explores the world of professional relationships.
I don’t know if this happens to you, but while catching up on my Christmas reading – on a completely different topic – I came across something that was not only relevant to daily life but so compelling that I need to pass it on.
In case you think I’m up to date, by the way, this was a book that someone bought me for Christmas 2012 and I needed the bookshelf space to accommodate this year’s acquisitions....
Anyway, the book is Thinking, Fast and Slow by Nobel prize-winningauthor Daniel Kahnemann, who hasthat wonderful quality of impartingknowledge surreptitiously while you arejust enjoying a good story. It is worth aread.
Although subsequently famed as an economist, Kahnemann studied for a while as a psychotherapist, which is really what dentists do a lot of the time I reckon. When we’ve sorted out the ones with actual acute issues (oral healthwise I mean), much of the rest of the day is spent discussing patients’ worries and concerns which may, or may not, involve their dentition.
Register now to continue reading
WHAT’S INCLUDED
-
Unlimited access to the latest news, articles and video content
-
Monthly email newsletter
-
Podcasts and members benefits, coming soon!